Who we are
Our website address is: https://calihm.com
We values your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or use our services.
Information We Collect
We collect different types of personal information depending on how you interact with our services:
• When you request a quote, purchase moving services, or communicate with us, we may collect your name, contact details (email, phone number, address), social security number, driver’s license number, insurance policy details, and payment information.
• When you use our website, we automatically gather information about your device, IP address, browser type, and how you interact with the site, including pages viewed, time spent, and referring URLs.
• Any communication you have with us—via phone, email, or online chat—may be recorded and stored for quality assurance, training, or to help fulfill your requests.
• We use cookies, web beacons, and similar technologies to personalize your experience, improve our services, and track user activity on our website.
How We Use Your Information
We use the personal information we collect from you for various purposes, including but not limited to:
• To process moving services, insurance applications, and handle claims.
• To respond to inquiries, process requests, and provide necessary customer service.
• To send you relevant offers, promotions, or newsletters based on your preferences (with opt-out options available).
• To monitor how our website is used, improve its functionality, and develop new products and services.
• To protect against fraud, unauthorized access, and other threats, and to comply with legal or regulatory requirements.
Sharing and Disclosure of Information
We respect your privacy and will not sell, rent, or share your personal information for marketing purposes without your consent. However, we may share your information in the following circumstances
• We work with trusted third-party vendors to provide services such as data analysis, payment processing, email delivery, and customer support. These providers are obligated to protect your personal information and use it only for the purposes we define.
• We may disclose your personal information if required by law or in response to legitimate requests from regulatory authorities or courts.
• In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the new business entity as part of the transaction.
Data Security
We take your data security seriously and implement various administrative, technical, and physical security measures to protect your personal information. These safeguards are designed to prevent unauthorized access, misuse, or disclosure of your data. However, no method of transmitting or storing data electronically is 100% secure, so we cannot guarantee absolute security.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to personalize your experience on our website and improve its performance. Cookies allow us to remember your preferences, gather analytical data, and deliver relevant advertising.
You can control or disable cookies through your browser settings. Please note that disabling cookies may limit your ability to use certain features of our website.
Your Privacy Rights
You have certain rights regarding your personal information, depending on your location and applicable privacy laws. These rights may include:
• You can request a copy of the personal data we hold about you.
• You can request that we update or correct any inaccurate personal data.
• Under certain circumstances, you may request that we delete your personal data.
• In specific situations, you may request that we limit how your personal data is used.
• You can request your personal information in a commonly used, machine-readable format.
• You may object to the processing of your personal data for certain purposes, including marketing.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it promptly. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
